Next to the Garuda Indonesia Call Centre , I have orother channels
One of the best guard services for its customers is through the Guarda Indonesia Call Centre , which can contact whenever necessary . Guarda Indonesia , as a top airline in Indonesia , is always trying to provide maximum service to its customers , including receiving customer criticism and suggestions .
Criticisms and suggestions , as well as customer praise forms , have always been the values needed by Garuda Airlines to continue to develop . Construction criticism will help the guard identify things that are still not being given appropriately, while suggestions and praise help to understand what needs to be preserved.
Services to be provided by the company are channels or media or media between the airline and the customer . This includes , among other things , the voice of customers as well as the proximity of consumers to gain confidence . Therefore , the presence of the Garuda Indonesia Call Centre is important .
This main channel is important until you know how to deliver things to the airline . However , over time , Guarda Indonesia has released its wings by providing different communication channels , which are very flexible and famous in all circles . Here is a complete review .
Garuda Indonesia as the main contact channel
The main contact used by Groda Indonesia Airlines with customers is through the call centre that is used . This is the most common channel that customers can use to contact the airline . Of course , this method is easy only 08041807807 the call and then it will be directly connected to the staff .
This main call service will connect you directly with the actual officers of the company ‘s airline . It will make it easier for you to get a very accurate and accurate answer from the officer . It is also easy to submit different complaints as well as suggestions and questions .
If call center services are usually limited only at certain times , not with Guarda Indonesia call centres that benefit others . This large call service can be obtained for a full 24 hours a week . So if you have different things that need to be transferred , whenever you can .
How to send through services , you should call the number beforehand , if it is connected , you can turn to what you want to send . Make sure you refer to a clear personal identity as well as focus and ticket questions . If you complain , include your boarding number and air ticket .
Get the latest information about the social media in Entastag
Another channel you can use to complain , or praise , or other questions about aviation is through social media . The social media used here are among the most famous groups called Instag . These media are used because they are well known by many people throughout Indonesia .
With this simple use of various subjects , Entagrama came out for many people . Through the Official Institute account of Garuda Indonesia , Garuda.Indonesia , you can transfer your suggestions and criticisms , and even direct messages or direct messages of flight questions to The Guarda Indonesia Airline .
Of course , as through the Garuda Indonesia Call Centre , you should present clear , short , but short , short , short and short questions to the Indonesian side of the guard . Your message will be answered directly by garuda Indonesian officers or staff on duty . However , you must wait patiently to respond from there .
In addition to being able to send messages directly to the airline , the benefit of using this social media is that you can get more recent information about flights and all kinds of services from Guarda Indonesia . Photos of the pictures raised in The InstAMR Security can help you get this information .
Share your questions openly via Twitter
Twitter has also recently become famous in social media , which has returned to popularity and is used by many people . Via Twitter , Karunki can freely @GarudaCares any questions only by mentioning the official Guarda Indonesia account . Your message will soon be answered by the officer who runs these social media .
All questions can be read by others via Twitter , such as the Garuda Indonesia Call Centres or Institute , where questions are closed . So , here is the opportunity for customers to read another question as additional information that is necessary to solve an obstacle or question .
Through this Twitter , you can easily get a variety of information related to the flight . For example , here are the promos , or other information you need . Certainly , this is the operation of social media at any time . But to answer your question , it takes some time.
Make sure that if you mention the official Guarda account on Twitter , you will not close your account . Because your message post will certainly not be posted and read by the Director of the Guarda Indonesia Twitter Account . As a result , you will not get an answer . If you want to be very private , you can use direct messages .
Use e-mail , except for the Indonesian Contact Centre
There is also another channel , which is the main channel of Garuda Indonesia , through the official e-mail address in the placement of the customer ‘s voice . By email , if you have some complaints or complaints , you can not only ask questions , but also including necessary supporting documents .
Even via e-mail , the e-mail operations officer will immediately respond to your email content until the message is clear and easily understood. The way to ask questions and complaints is very easy. All you need to do is send your message to the official e-mail address of The Guardian Indonesia , which you can register on the website .
For public services , you can send your email address customer@garuda-indonesia.com . At the same time , to get a bag service , you can baggage@garuda-indonesia.com an e-mail directly . To ask questions and buy tickets , you can e-booking@garuda-indonesia.com with this address . For cs@garudamiles.com , it can be used to serve Garuda Miles .
You can start by filling out the e-mail topic section , taking into account your e-mail , for example , questions about ticket booking or everything related to flights . This is how your email can be easily found by the operational officer . From now on , you can start filling the e-mail body with your message .
Also make sure you write the email address correctly instead of the Guarda Indonesia call centre . Because if you write the wrong email address , you will not send your message and you will not receive a response from Garuda Indonesia . Of course , you do not want this to happen , do you ?
To get answers and answers from Garuda Indonesia , you also have to wait . Don’t hurry and send them emails several times . Because exactly it will be a spam message that will be stopped by Garuda Indonesia Air .
To connect with Garuda Indonesia , you don’t need to worry anymore . Just choose a channel that is comfortable for you , through social media , e-mail , or original contact . If you don’t want to use the Garuda Indonesia call centre , you can also use live chat as the last resort .