CIMB Call Center, report your complaint through different platforms
As one of the big banks , CIMB call centers are now available through many platforms. From the use of normal lines, such as phones, to Internet media. This gives customers more flexibility to interact using the platform.
Different types of complaints can be reported directly to the center from tricky issues such as incorrect data entry in fraud cases. Customers are advised to use this feature as much as possible. Don’t let go when something embarrassing happens.
If customers are actively involved in reporting such reports, the bank will be easier to improve consumer services. The greatest service is not the dream of every client. To do this, please do not hesitate to use the CIMB call center to submit your complaints.
If you feel that using traditional methods, such as using phones, cannot file a complaint, use email or other digital media. If you use email, then image capture can be used to clarify problems that cannot be expressed in words.
How to contact a CIMB call center using a telephone network
One way to contact the CIMB call center is to use the number 14041. The bank has the official number that the prospective client and the client can use to obtain information and submit complaints. Do not get the wrong number because of the possibility of cheating.
Bank CIMB provides non-stop customer service to its customers for a full 24 hours. No matter if there is confusion, you can report it immediately so that the problem can be solved. Customers will therefore be more comfortable using CIMB services.
Various problems can be solved without having to come to the branch office, if you take advantage of the consumer calls of the bank. Proceeding from the obstacles that may arise during transfers or transactions, the problem of losing an ATM card can be immediately reported at any time.
As a smart consumer, you will, of course, benefit as much as possible from this service. Hoax news is not to be believed if a NIAGA CIMB call center reduces its savings balance during a call. You don’t have to believe something like that because it’s obviously fake news.
To avoid incorrect information, customers are strongly advised to confirm it directly with the bank. Today, there are often skewed news circulating that their source is ambiguous, so you need to verify the information as a wise customer.
To make consumer calls, of course, you only need to pay according to the tariff of the network operator. In addition, bimb bank did not make any more deductions for its customers. Take advantage of this customer service to get accurate information about the bank.
Contact the cimb call center from abroad
For customers working abroad or vacationing, they don’t have to worry about the difficulty of making customer service calls. Using the specified number, you can still access the CIMB bank. Call +6221-29978888 to contact the center.
In case of a complaint or question, you will immediately contact the customer service department. The cost of contacting the BIMB call center abroad still depends on the tariffs of the telecom operator. So prices can definitely vary from one end to the other.
This bank receives calls from abroad on a separate server. So don’t worry about waiting too long because of the large number of customers making calls. If the channel is crowded, you can try connecting again in a few minutes.
You can call from abroad at any time, for 24 hours. Cimb Bank has never closed the communication channel between customers and the site. Thus, consumers can continue to receive information or even submit complaints about certain holidays or opening hours.
Again, the quality of calls made from abroad depends on the communication provider. If you use a good service, then both the network and sound will be optimized. Avoid making overseas calls in case of bad weather as this will affect the sound quality and comfort of the service.
Report a bank customer complaint by email
Not only from mobile lines, cimb bank has currently opened consumer services via email. So, for complaints that require special details, you can take advantage of this feature. Customers can more easily explain problems by using email media.
To connect to customer service from a CIMB bank, you just need to send an email to the 14041@cimbniaga.co.id. The email address can be used by potential customers to obtain information and submit complaints about banking issues.
The email provided by CIMB bank to cimb call centers is additional support so that customers with certain interests can quickly report their problems. Some complex situations, such as data entry errors and failed transfers, can be easily reported by email.
All you need to do is attach an image as evidence of a system failure. This, of course, makes it easier for the bank to be able to confirm the case. So, without coming to the branch, you can already solve the problem.
Cimb bank’s email response is also very fast in minutes, customers can join and get a response. You don’t have to wait long, let alone days, to get a response from the bank. The convenience of customers is the most important thing so that you can communicate smoothly.
CIMB Bank uses social media to reach customers
In addition to developing the trend of using social media, cimb bank also has an account that reaches customers. You can search for these social media accounts on twitter platforms, facebook , and instagram. Thus, in practice, you can contact the bank directly.
Social media can also be used to report crimes such as fraud. Currently, irresponsible people have resorted to various methods on behalf of the BIMB bank. if you are aware of such a situation, please contact the bank immediately.
As a cooperating customer, of course, you don’t want other clients to have fraud crimes. This will certainly cause harm and will also go through the image of the BIMB bank. For this reason, social media was created to make it easier for people to reach the bank in a short period of time.
It didn’t take long to open the social media app compared to contacting the CIMB call center. The administration’s response from social media was also quick because there was already a special official who handled it. So, the exchange of information between the client and the bank can be carried out quickly.
In addition to being used to file complaints about banks on social media, CIMB often provides important information about banking services. So there is nothing wrong with following these social media accounts to increase your information. There are definitely new things to explore through the platform.
Having known how to contact a CIMB bank, you will definitely not hesitate to file a complaint. If you encounter a complaint, immediately report it to cimb bank, as the convenience of customers is a priority. Maximize cimb call center features for convenience and safety.